Whether I'm visiting with a patient in my office or the comfort of their home, connecting with them on a personal level is the best part of my job. I love hearing about who they are as individuals. An appointment with me is a safe space for them to open up about their physical and emotional health. I encourage them to express their concerns, priorities and goals of care at every visit. Then, I try to address those concerns in the context of their lives. Looking at the big picture of a patient's lifestyle is essential for complete, compassionate care. I'm not afraid to tackle life's complexities. That includes complicated medical conditions and preventative care. I also understand that relationships, finances and social pressures influence healthcare choices. Together, we manage those influences so my patients can focus on aging well. I'm often amazed at my patients' resiliency and bravery in the face of life's challenges.