AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Cisco subsidiary ThousandEyes released its list of the most notable Internet outages and application issues of last year, ...

AT&T says it will determine "in its sole discretion" whether the disruption is "a qualifying" network outage. "Consumers will automatically receive a bill credit equaling a full day of service and ...

JONESBORO, Ark. (KAIT) - A cell phone outage could affect your ability to call for help. Jonesboro E911 said Wednesday that ...

Telecom giant AT&T on Wednesday announced that it will offer bill credits to customers who are affected by network outages as part of an initiative to attract customers in the wake of the industry ...

AT&T Inc. T has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network outage across its wireless and fiber networks for consumers and small ...

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes down. The offer, which goes live on Thursday, January 9, applies to fiber ...