The digital experience expectation also extends into the role of the airline’s loyalty programme, as well as its alliances and partnerships. Many airlines are falling behind in this digital arms race.

Judging is complete for The Moodies 2024 Travel Journey Social & Media Awards and the annual Travel Retail Superstars awards, ...

LONDON, Nov. 21, 2024 /PRNewswire/ -- CellPoint Digital, the leading provider of payment solutions to the airline and travel industries and a global pioneer of Payment Orchestration, has secured ...

Alaska Airlines is adding two customer experience executive roles on the heels of its acquisition of Hawaiian Airlines in September. Alaska named Natalie Bowman VP of digital experience Wednesday.