Stand out from the crowd with these ChatGPT prompts to win more customers. Stop competing on everyone else's terms and create ...

Data has become the lifeline of our increasingly interconnected world and a crucial lever for driving customer experience.

That's the basis of customer experience as a field. "Imagine a customer orders a pair of shoes online from a retailer," said Dr. Jolivette Wallace, an associate dean of business at Southern New ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

Think of it as a chance to enter your favorite Finger Lakes Coffee Roasters, knowing that every sip feels like the most adventurous of days. While large chains like Starbucks have successfully used ...