By Emma Lewis, bOnline Staying competitive through improving customer service and streamlining communications is a big priority for small ...

Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

it's saved to your phone and you can listen back to the call or read the transcript of it. Here's how to record a call and read the call's transcript back with iOS 18.1. Before you record calls ...

Ring has announced five new features to its subscription service. Renamed as Ring Home, Ring has added 24/7 Recording, extended live views and doorbell calls to select plan tiers. The three new ...