Customer service is the backbone of any business. Personal interaction influences customer loyalty. To enhance service quality, call recording is a simple yet powerful tool. By analyzing interactions, ...

it's saved to your phone and you can listen back to the call or read the transcript of it. Here's how to record a call and read the call's transcript back with iOS 18.1. Before you record calls ...

Additionally, TapeACall offers a transcription service that can transcribe recordings into text, making it easier to review and share important information. Rev Call Recorder is another great app ...

NUSO, an innovative provider of cloud communication solutions, is excited to unveil NUSO Connect Recorder at ITExpo on February 11, revolutionizing how businesses of all sizes and across industries ...

Ring has announced five new features to its subscription service. Renamed as Ring Home, Ring has added 24/7 Recording, extended live views and doorbell calls to select plan tiers. The three new ...