"There were voids in the cavity wall insulation which was causing cold ... CWI was to blame - and said they would cover the cost of removal - but would not pay for repairs to the house.
Cavity wall insulation The gap between two brick walls is filled with material that has a lower thermal conductivity than air. This is because it contains trapped air which cannot transfer energy ...
The victims are now calling on the Government to remove shoddy cavity wall insulation in their homes, remedy the damage caused by damp and mould, and reimburse homeowners living with debts.