In a Reddit post, an Amazon delivery driver shared a recent story about dealing with a not-so-friendly customer. The unpleasant interaction centered around a complicated set of instructions the ...

Remember that Christmas movie "Miracle on 34th Street," where Macy's in-store Santa, Kris Kringle, sends a frazzled shopper ...

The key to success lies in navigating this transition with strategy, passion and an unwavering commitment to quality.

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

With spring around the corner, there is no better time than now to stock up on new home decor finds to spruce up your home ...

Hackers are reported to be targeting Amazon customers with a convincing iPhone 16-based hack—here’s what’s happening and what you need to do to not become a victim.

On the Amazon Prime Video app, select your title and scroll to "Customer Reviews." This area showcases viewer feedback and ratings, ranging from brief overviews and star ratings to comprehensive ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...