The telecoms business added a net 472,000 customers to its full-fibre network in the three months ending December, taking the ...

The refreshed customer contact platform enhances the EE and BT customer experience through conversational AI, and enhances support processes for the Group’s customer service guides across its Business ...

Our latest customer survey reveals how BT broadband customers rated their BT broadband service. Each year we survey thousands of UK broadband customers to check how they rate each big provider's speed ...