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So, does your business need to monitor phone calls? Not if you run a one-person call center or 100% of your agents are nailing 100% of calls 100% of the time. But most contact centers have room for ...
Mingling with fans like Smock and McDaniel is part of what makes Kansas City so special, Cash told me before settling into bingo-calling duties. “This is what it’s all about,” he said.
During a press conference, Lieutenant Carrigan Bennett said a store employee called 911 around 3:15 p.m. after the customer service desk received a bomb threat. The threat was not specific ...
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Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...