Customer complaints and negative feedback are inevitable in retail sales, but they can also be valuable opportunities to improve your service, resolve issues, and retain loyal customers.

In July 2011, the Consumer Financial Protection Bureau (CFPB), officially entered service as a federal agency to investigate complaints about credit cards. Since then, it has expanded to ...

Consumer complaints against broadcasters topped the number of grievances filed with the Communications Authority of Kenya (CA) in the three months to December 2024, new disclosures showed ...

The global synbiotic products market is experiencing a surge in growth, poised to reach a value of USD 1.1 billion by 2033. This market offers a compelling opportunity to capitalize on the growing ...

If a consumer complaint goes viral on social media and users see the company’s response as inadequate, a seemingly minor situation could spiral into something much larger—and much more ...

A number of consumer products produced in other countries would likely cost more if President Trump imposed tariffs on the countries where they are produced. That could include some popular items ...

At AIA Thailand, Copilot conversation summaries have reduced wrap-up time, including review and tagging, by almost 50%. According to Dr. Christian Roland, Chief Strategy and Digital Officer at AIA ...

The B.C. Financial Services Authority received 1,711 consumer complaints and closed 2,184 cases between Apr. 1, 2023, and Mar. 31, 2024, according to the regulator’s inaugural consumer complaints and ...

This comprehensive review delves into Mitolyn's standing in Consumer Reports 2025, scrutinizing its legitimacy, addressing consumer complaints, examining its ingredient profile, and exploring ...

Canada’s telecom industry watchdog said it fielded a record number of consumer complaints in 2024 about TV, internet and phone service. The Commission for Complaints for Telecom and Television ...

Microsoft is rolling out its Copilot and Designer generative AI tools to Microsoft 365 Personal and Family subscribers and raising the subscription price. The change will make Copilot available in ...