AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

How do you contact AT&T customer service? If you’re looking for ways to contact AT&T customer service, the easiest and most reliable method is to call +1-888-435-9091. Whether you have questions ...

The new policy is a part of a $750 million investment the company has made in its customer service over the last four years, said Kellyn Smith Kenny, AT&T’s chief marketing and growth officer.

AT&T will start offering bill credits for internet service outages longer than 20 minutes. Amy Sancetta/AP AT&T says that it wants to improve its customer service, and one way in which it is going ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

(WKBN) – AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity. The telecommunications ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with connectivity customers can depend on, with a promise to "make it right" if there are ...

AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose fiber connectivity for 20 minutes, the company will credit the customer with the cost ...