Customer support roles are also reshaped by AI, as chatbots, virtual assistants, and other automated systems increasingly handle routine interactions. This allows human agents to focus on more complex ...
According to the project’s principal investigator (PI) Jianhua Ruan, a professor of computer science with the UTSA College of Sciences and a SDS Core Faculty member, the goal of the project is to ...
The UTSA Department of Computer Science is launching a new B.S. in Software Engineering this spring to address workforce needs regionally and across the nation. The novel program will provide students ...