Volvo Cars’ approach to manufacturing is becoming more software-defined, built on top of what it calls ‘a superset tech stack’.

There are a few exclusions, Starbucks warns: You can’t get a free refill of its Cold Brew, Nitro Cold Brew, Ice Tea Lemonade, ...

Banzai Adds Enterprise Marketing Automation Platform, the cornerstone of AI-driven B2B marketing, to Growing Product Family PORTLAND, ORE, Jan. 23, 2025 (GLOBE NEWSWIRE) -- Act-On Software Inc., an ...

Team selling that harnesses this simplification principle is a game-changer. By aligning with various buyer personas and ...

A new customer experience survey fills in the blank — and why health plan members trust AI and digital health tools more.

In his capacity as a Salesforce Development Manager, he provides visionary leadership by mentoring cross-functional teams, ...

Customer experience (CX) has become a critical measure of brand success. Despite having access to advanced tools, many companies still fall short. According to the 2024 State of Customer ...

"Customer experience (CX) is the overall perception and emotional response customers have ... "There are so many great concepts." You may decide to trace and map out a customer’s journey to envision ...

SeatGeek launched a new feature with the Cavs called Concourse Maps, which can show fans game-day essentials such as food and beverage options, merchandise shops, premium spaces and bathrooms. By ...

Want to bookmark your favourite articles and stories to read or reference later? Start your Independent Premium subscription today. From reproductive rights to climate change to Big Tech, The ...