transporting in-person and online shopping into the future. Much like IKEA has done with their retail shop design, many retailers are creating multi-experiential spaces allowing customers to shop, eat ...
Despite the rush toward automation, NRF 2025 underscored a crucial reality: technology must enhance, not replace, human capabilities. The most successful retailers demonstrate that when employees are ...
John Lewis claims that this allows them to be “more dynamic” on pricing, with store staff able to update prices daily. AI and latterly gen AI are permeating virtually every aspect of retail ...