The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...
A KPMG survey revealed that 79% of U.S. corporate CEOs predict a full return to office-based roles within the next three years. This shift suggests that top executives are increasingly skeptical about ...
Windows 10 is less popular! Windows 11 is regaining its mojo! Or is it the other way around? None of those explanations are true, and I got the receipts to prove it.