I received a Vanilla gift card as a gift over the holidays. When I went to redeem a few weeks later, it failed as a credit and a debit. I called to see what was going on, and they asked for much ...

I bought a Visa branded $200 Vanilla gift ... have access to my $200, and they are a number of days past their commitment of resolving cases in 30 days. I purchased a gift card in November 2024.