Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

The remaining employees at the General Services Administration are being warned that their work will be heavily monitored, ...

There are numerous ways for your workplace to figure out where you're connecting from—not just the seagulls and palm trees.

Six things you can do to get a sense of whether your company is watching what you do on your devices, according to experts.

Enterprise users are leaking sensitive corporate data through use of unauthorized and authorized generative AI apps at ...

A recent Illinois Supreme Court case involved a patient of a health provider getting a letter from the provider advising that the provider’s software system may have been hacked and ...

The rise of cryptocurrency has ushered in a new era of financial innovation, but it has also become a prime target for ...

A network operations center is a centralized hub that allows IT staff to monitor and manage LAN and/or WAN network operations. Learn more about the NOC meaning here.

Honda is recalling 294,612 vehicles in the U.S. due to a software issue which can cause the engine of certain models to stall, according to the National Highway Traffic Safety Administration.

In this method, employees are sent fake emails to test their identification and response capabilities against phishing attacks. 2. What are the 7 processes involved in phishing tests? Planning, ...

According to multiple outlets such as BBC, it’s unclear how many federal employees will be affected by Trump’s DEI executive order. Under this new order, federal agencies must create a list of ...

Do you leverage employee monitoring tools to achieve progress? These tools are an effective solution to many challenges faced by business leaders. When looking through the market, you’ll find many ...