For instance, call center agents can be instructed to: Periodically reassure people that they’re listening Speak clearly without rushing or raising their voice Give people enough time to explain their ...

Authorities made public Friday the route of the procession for the feast of Jesus Nazareno from Quirino Grandstand to Quiapo Church in Manila on January 9, Thursday. According to Quiapo Church, the ...

SEEKONK — A section of Route 6 near Seekonk Speedway was closed Thursday afternoon into the night after a vehicle smashed into a utility pole. One person received minor injuries in the rollover ...

The airline industry announced hundreds of new U.S. flights in 2024, and a Boston route is one of the most ... to the Scottish capital with nonstop service. I’m looking forward to taking it ...