The survey highlighted top regional performers. In the Northeast, Wegmans ranked first for customer satisfaction and in the ...

Consumer satisfaction with supermarkets remained steady in 2024 while shopper sentiment on aspects of digital shopping ...

Walmart scored poorly in a recent customer satisfaction study. Low scores have not kept it from being the largest retailer in ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...

H-E-B's customer satisfaction rating drops from first to fifth nationally, though it remains the top supermarket in the South ...

Amid this dichotomy, overall customer satisfaction with the retail sector inches up 0.4% to a score of 78.3 (out of 100), according to the American Customer Satisfaction Index (ACSI) Retail and ...

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

ACSI report reveals the top-rated grocery stores in the U.S.—and two beloved chains share the top spot. See the full ranking.

There's a new winner - and, more notably, a new loser - in the latest ranking of shoppers' favorite grocery stores.

With a score of 85 points, Sam’s Club not only outperformed its rivals but also made the largest jump in satisfaction scores ...