PlayStation Support
PlayStation Support is currently experiencing technical challenges and we are unable to respond to you at the moment. We’re doing everything we can to resume our service as quickly as …
PlayStation®4 Support | PlayStation
If your PlayStation® console has been offline for a long time, or a system software update has failed, you may need to update the PlayStation 'firmware' manually in safe mode. Safe mode …
How to contact PlayStation Support (Canada)
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up …
Hardware & Repairs Support | PlayStation
Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your …
How to troubleshoot Safe Mode issues on PlayStation consoles
Learn how to resolve issues when trying to access Safe Mode on your PlayStation®5 console or PlayStation®4 console.
Connectivity Support - PlayStation
Find everything you need for help with connecting to PlayStation Network, check PSN status and troubleshoot your Wi-Fi or wired internet connection.
How to troubleshoot DUALSHOCK 4 wireless controller issues
If you’re having issues with your controller, often the first troubleshooting step is to reset your controller. Turn off and unplug your PlayStation®4 console. Disconnect the DUALSHOCK®4 …
Controllers Support - PlayStation
If you’re having issues with your controller, often the first troubleshooting step is to reset your controller. Resetting won’t reconfigure your controller or affect pairing and profile settings.
PlayStation Support
Find information about PlayStation products, features and services that are no longer available or are being discontinued.
How to troubleshoot game downloads from PlayStation Store
Find out how to troubleshoot download issues with content purchased from PlayStation™Store on PlayStation®5 consoles and PlayStation®4 consoles.